FAQs

FREQUENTLY ASKED QUESTIONS

FAQs
WE HAVE THE ANSWERS

Southern Star Automotive is pleased to offer a comprehensive library of Frequently Asked Questions for car shoppers seeking more information related to finance, insurance, service, parts and the trade-in process. Whether you're trying to determine the differences between leases and loans or want to know more about add-on accessories, Southern Star Automotive's FAQ collection will answer your automotive queries. If you cannot find a satisfactory explanation, please contact us via our online contact form or by phone 1-855-589-9881.

A: We think there are a number of reasons, from our haggle-free, hassle-free approach to finding you a new vehicle, to our financing options that fit everyone's financial situation and budget. Our mission IS simple. We want our customers to have the absolute best car buying experience possible AND get the best deal possible. Our customers continue to rank us #1 because we're different from the traditional car dealership model.
A: Yes, we have a dedicated finance department that will assist you with arranging your car loan at a very competitive rate.
A: We have a great success rate with sourcing out a loan even when your credit is challenged. We have a group of lenders we work with who specialize in extending loans even when your credit is not perfect. Please call to set up a time to come in or fill out our online application to get the process started.
A: We offer financing for all types of credit. We have a dedicated finance department that will assist you with finding the best program for your specific needs.
A: Yes. We are very proud that so many of our customers drive from other states to purchase a vehicle from our North Georgia dealership. Our network of lenders finance nationwide.
A: We do offer in house financing options on a select number of units. Every month we update our list of vehicles that are eligible for in house financing. Not every car listed in our site is eligible for in house financing. Please call us for full details.
A: We only offer in house financing for Georgia residents.
A: At Southern Star Automotive our pre approval process is very simple. Once you have submitted an on line application we will contact you to schedule a time to come in. This process can be as short as a few minutes.
A: Yes, we will hold a vehicle with a small non-refundable deposit. Your deposit will be refunded if financing is not obtainable.
A: As a courtesy to our out of state customers we are happy to hold a vehicle for 1 day once you confirm you are on your way.
A: Yes, we take trade ins. Please call to make an appointment to have your vehicle appraised.
A: You can still trade your car in. Please call to make an appointment to have it appraised.
A: Yes. We will be happy to ship a car to you for an additional cost. We use a third party shipping company that will deliver your car to your address.
A: Yes, you may have the vehicle inspected by a certified mechanic prior to purchase.
A: Yes. We have a strong partnership with a company that will offer a variety of mechanical breakdown coverage plans, extended service contracts and Gap Insurance. Our finance manager will go over all options at the time of closing out your loan.
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